Why Direct Billing Matters

For years, psychotherapy wasn’t included in direct billing options with many insurance companies. As someone who knows the challenges firsthand, I, Alisa, the Clinic Director at Serebro Health, can tell you that this has been a frustrating barrier for many clients.

Personally, as someone with ADHD, I’ve experienced how easy it is to forget to submit insurance claims. Weeks (or even months) can pass before realizing that the funds sitting on your credit card could have been reimbursed sooner. For individuals already feeling overwhelmed or burnt out, often the very reason they’re coming to therapy, having to track and submit claims is just one more thing on a never-ending to-do list.

But now, things are changing for the better.

What Is Direct Billing?

Direct billing means that your insurance provider pays us directly, so you don’t have to pay out of pocket for covered services. Instead of submitting claims and waiting for reimbursement, the financial aspect of your therapy session is handled behind the scenes.

Think about it: if you can see a dentist or chiropractor and have direct billing options, why shouldn’t it be the same for psychotherapy? This small change makes a big difference, and we’re proud to offer this service as part of our commitment to client care.

Who We Work With

At Serebro Health, we’re pleased to provide direct billing with a wide range of insurance providers, including:

• Canada Life (PSHCP)
• Manulife
• Medavie Blue Cross (covering VAC, RCMP, and CAF)
• Manitoba Blue Cross
• GreenShield
• Johnson
• iA Financial Group

And more!

This growing list ensures that more individuals can benefit from accessible and hassle-free therapy.

Taking Stress off Your Plate

We know that taking care of your mental health is a journey, and every step counts. By offering direct billing, we aim to remove one more barrier so you can focus on what matters: your well-being.

At Serebro Health, making psychotherapy accessible is one of our core values. Whether it’s simplifying the billing process, creating a welcoming space, or tailoring therapy to your unique needs, we’re here to support you every step of the way.

Ready to Get Started?

If you’re ready to explore therapy with less financial stress, reach out to us today! Our team is here to answer your questions, help you navigate your insurance, and book your initial consult.

Let’s make mental health care simple, effective, and accessible, because you deserve it.

Contact us to learn more about our services and how direct billing can work for you.

Share this post to help spread the word about direct billing for psychotherapy. It’s a small step that can make a huge difference!