Empowering Your Mental Wellness with Compassionate Care

Currently, sessions are available either online or in-person at Petawawa. For our virtual clients, we use a secure, encrypted video conferencing through Google Meet.

As psychotherapists/counsellors, we cannot give an official diagnosis.In Canada, psychotherapists/counsellors treat common mental, behavioural, and emotional concerns through talk therapy, using evidence-based techniques to improve one’s life.

As psychotherapists/counsellors, we cannot prescribe any medication.

It depends on your insurance plan. Most providers do not require a doctor’s note for psychotherapy or counselling; however, some may request one before processing claims. We recommend checking directly with your insurance provider to confirm their requirements so you can be fully prepared before starting therapy.

Yes! We are able to direct bill to most insurance providers. Our clients pay as little as $0 to $37 out-of-pocket per session with insurance.
Direct billing options vary by insurer, and the list of insurers that allow it can change over time. We’ll confirm whether your provider offers direct billing for psychotherapy services when you get in touch with us. During your free 20-minute consult, we’ll explain the process step-by-step and give you all the details you need to get started.

Not at all! So long as you live in Canada, we can provide services across the country.
For clients that prefer virtual, just make sure to let us know where you reside on your consult call so that we can confirm your insurance coverage (if applicable).

We accept all major credit cards, Visa debit, and e-transfers. Many insurers allow some or all of the cost to be billed directly to them. If direct billing isn’t available, your insurance provider may still reimburse you after you submit a receipt from us. We provide receipts for every billed and paid session.

When you’re ready, we’d be happy to meet you. Booking a consultation is quick and easy. Just click the “Book Consultation” button at the top of the page.If you’ve decided to work with one of our psychotherapists, you can book and manage your appointments anytime through our secure client portal. Simply click the “Client Portal” button at the top of the page to log in.

An individual session is 50 minutes long. How long you need to go to therapy depends on your unique situation and desired goals. Some individuals may only need a few sessions, while others would benefit from regular check-ins over the course of a year.Your therapist will be able to advise you better once the assessment and initial goals are established.

At Serebro Health, we take a person-centred approach, meaning we focus on what you need from each session. At the start of every appointment, your therapist will check in to see what would be most helpful that day, whether it’s unpacking something that just happened, continuing to work toward your larger goals, doing deeper trauma work, or exploring practical strategies to manage daily stresses and enhance your overall well-being.As we listen to your story, we’ll highlight themes and observations to help you gain greater self-awareness. Recognizing where the challenges lie is the first step. From there, your therapist may introduce strategies, practice them with you in session, and add them to your personalized Therapy Resource Folder so you can revisit them anytime.Over time, we’ll work together to strengthen the skills that help you cope and thrive both now and in the future. Once you feel confident using your new tools, you may choose to conclude your sessions or check in occasionally for an emotional tune-up.